Sliding & Patio Door Repair

Sliding Glass and Patio Door Repair in the Phoenix Valley

A patio door that takes two hands and a shoulder is not worn out. It is almost always the rollers underneath it.

A patio door in good order slides with one hand, quietly, and stops where you leave it. When it starts needing a shove, grinding halfway, or lifting off the bottom rail, the door itself is usually fine. What has failed is the pair of roller assemblies carrying it, or the track they run in, and both are parts we replace at the door.

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Patio doors as well as garage doors

A Sliding Door Should Move With One Finger

We work on sliding glass and patio doors in the same 35 Valley cities we cover for garage doors, and the same technician who does the garage work does this.

Why Valley Patio Doors Fail Faster Than They Should

Grit in the bottom track

The bottom track sits at floor level and collects everything the yard sends at it. Fine desert dust, pea gravel off the pavers, leaves, and whatever the monsoon washes under the door. That grit turns the track into sandpaper. The roller wheels flatten, then seize, and once they stop turning the door is being dragged instead of rolled. That is the sound most people call about.

Heat on the frame

An aluminum patio frame in an Arizona summer expands, and a west facing door gets the worst of it. The frame moves, the door no longer meets the jamb square, and the lock stops lining up. People assume the lock broke. Usually the lock is fine and the door has dropped a few millimeters.

Hard water and irrigation overspray

Sprinklers that hit the bottom of the door leave mineral scale in the track and rust on the steel parts of the roller assembly. We see roller housings eaten through from the underside on doors that look perfect from the room.

What We Replace

Roller assemblies, both sides, with adjustable steel or nylon wheels
The bottom track, or a stainless capping over a worn one where the frame is sound
Bent or crushed track returned to straight so the door stops climbing
Handles, latches and the strike plate on the jamb
Screen door rollers and the screen track
Alignment and height, so the door meets the jamb square and the lock engages without lifting

Diagnose it yourself

Signs It Is The Rollers

The door needs two hands, or a knee
It moves in jerks rather than one smooth run
You can hear grinding or a flat spot thumping along the track
The door rides up at one end and the gap at the top is uneven
The lock only catches if you lift or pull the door towards you
There is a shiny worn stripe polished into the bottom track

How we do it

Our Repair Process

Step 1: Lift the panel out. The door comes off the track and onto padding, not against a wall where the glass can take a knock.
Step 2: Show you the old rollers. You see the flat spots and the seized bearings yourself, before anything is fitted.
Step 3: Clear and inspect the track. All the grit out, then a straight edge along it to see whether it is worn, bent, or still good.
Step 4: Fit new roller assemblies to both sides. Replacing one side and leaving the other is how a door comes back six months later.
Step 5: Set the height and the square. Adjust both sides until the door meets the jamb parallel and the lock engages with no lifting.
Step 6: Test it in front of you. One finger, end to end, and the lock working from both positions.

Do Not Force A Stuck Patio Door

Forcing a door that has stopped rolling is how the glass gets broken and how the frame gets bent. The panel is heavy, the glass is in a frame that is not designed to be levered, and once the frame is twisted the repair stops being a set of rollers. If the door has jumped the track or is jammed at an angle, leave it and call. Getting it back on the track is a five minute job for someone with the right suction lifter and a bad afternoon for anyone else.

What It Costs

There is a 35 dollar service call, the same for every customer and every city we cover, and it comes off the price if you go ahead with the work. Patio door work is priced by what the door needs, because a set of rollers and a bent track are not the same job. You get the number on the phone before anyone is booked, and again at the door before any work starts, and nothing is done until you approve it.

Answers

Questions We Get Asked

My patio door is really hard to slide. Does it need replacing?

Almost never. In the large majority of cases the door and the glass are fine and the roller assemblies underneath have flattened or seized. New rollers and a cleaned track give you back a door that slides with one finger, for a fraction of what a new patio door costs.

Do you replace just the rollers, or the whole door?

We replace the parts that have failed. Rollers, track, handles, locks and alignment. If a frame is genuinely beyond repair we will tell you that instead of selling you rollers that will not fix it.

Do you do both sides?

Yes. Both roller assemblies have carried the door the same number of slides, so when one has flattened the other is close behind. Doing one side is the reason a door comes back.

Can you fix a door that has come off the track?

Yes. Do not force it back yourself. The panel is heavy and the frame bends more easily than people expect. We lift it out properly, check what the jump damaged, and put it back on new rollers.

Do you work on screen doors too?

Yes. Screen rollers and the screen track are part of the same visit if you need them.

Which areas do you cover for patio doors?

The same 35 cities we cover for garage doors, across the whole Phoenix Valley, at the same service call price whether you are in Scottsdale or Casa Grande.

Where we do this

Sliding & Patio Door Repair Across the Valley

All our services

On the job

What Comes Out Of A Patio Door That Sticks

Nine seconds of one coming out. No sound, and it does not load until you press play.